Our services
In addition to designing and manufacturing custom fire trucks and standard fire trucks, we support you throughout the entire lifespan of your vehicles.
Repair and Refurbishment
We have the expertise and equipment required for all types of installations, repairs, modifications, and refurbishing of the following components:
- Aerial ladders
- Pumps and transfer cases
- Foam and Compressed Air Foam Systems (CAFS)
- Water tanks
- 12 V multiplex or standard electrical systems
- 110 V electrical systems
- Bodywork and paint
- Refurbishing due to corrosion or wear
- Accident-damaged vehicle repairs
- Equipment additions or transfers
- Sandblasting, magnetic particle inspection, ultrasonic testing, and full painting with written certification
Maintenance and Inspection
We provide courteous, fast, and affordable services for annual inspections and performance tests. Based on the results, we can immediately perform any necessary repairs.
We provide written certification for every test conducted: Aerial ladders, Platforms, Pumps
Our dedicated pump testing facility adjacent to our plant allows us to test all types of pumps under all possible climate conditions.
Parts
We offer a wide selection of original parts, and for special orders, we have access to over 200 suppliers of parts and components.
For part inquiries, feel free to contact our service manager. Providing the vehicle’s serial number, a brief description, and a digital photo can greatly assist in locating the right part.
After-sales service
Our fast, customer-focused service is our greatest pride.
We understand that a company’s reputation is built on both its products and its services. That’s why we have implemented a continuous improvement program dedicated to after-sales support.
Our second greatest pride: our warranties. To simplify tracking, we have developed a centralized management system for all service department requests. Once again, you’re in good hands here.
FOR BETTER SERVICE
Éric Gagné
Service Director
service@thibaultfiretrucks.com